Shipping Policy
Last Updated: 01.07.2026
Thank you for shopping with Beam Beam. We aim to dispatch every order as quickly and carefully as possible.
Processing Time
- Orders are typically processed within 1–2 business days after payment is confirmed.
- Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
Estimated delivery times:
- Metro cities: 2–5 business days
- Other locations: 3–7 business days
- Remote areas: Delivery times may vary.
Delivery timelines are estimates and may occasionally be affected by weather, courier delays, or other unforeseen circumstances.
Shipping Charges
- Shipping charges, if applicable, are calculated during checkout.
- From time to time, Beam Beam may offer free shipping promotions.
Order Tracking
Once your order has been dispatched, you will receive an email or SMS with tracking information.
Delivery Attempts
- If the courier is unable to deliver your parcel, additional delivery attempts may be made according to the courier's policy.
- Please ensure your shipping address and contact details are accurate.
Incorrect Address
Beam Beam is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided during checkout.
Damaged Packages
If your package arrives damaged:
- Take clear videos and photos before opening the parcel.
- Contact us within 48 hours of delivery.
- Include your order number and photos.
We'll investigate and work with you to resolve the issue.
Lost Shipments
If your tracking shows no movement for several days or you believe your parcel has been lost, please contact us and we'll assist in working with the courier.
